Help
Contact & Support
Tell us what happened and include enough detail for us to find the right account, artist, payment or Halo Pulse—without sending passwords or full card details.
Effective 25 July 2026
Use this address for account access, artist profiles, Halo Pulse, payment and refund enquiries, privacy requests, copyright concerns and general support.
For payment enquiries
Include the payment date, amount, artist name and the email used for the receipt. Never email your password, full card number or card security code.
For privacy or account requests
State whether you want access, correction or deletion. We may ask for reasonable verification before disclosing or changing account information.
Operator details
This website and the My Fedora service are owned and operated by Jamie Callis trading as My Fedora, a registered business name under ABN 19 643 547 178.
Melbourne, Victoria, Australia